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Policies & FAQ

Product Use

How Do I Use It?

Apply a small amount directly to the area and massage it in using slow circular motions. Start with about a dime sized amount and build from there. A little really does go a long way.

How Often Do I Use It?

Up to 3 to 4 times a day, especially at the start. As things begin to ease most people drop down to once or twice daily. Listen to your body. It usually knows.

Does It Work Better On Clean Skin

Yes. For best results apply to clean skin, slightly damp is even better. Right after a shower is ideal. Warmth helps drive the oil deeper into the tissue and can enhance the effect. Apply the oil first, let it absorb for a few minutes, then add gentle heat if desired.

Should I Check With a Doctor Before Use?

If you are pregnant or breastfeeding, planning to use it on children under 12, or taking medications especially blood thinners or anti-inflammatories, check with your healthcare provider first. Fortune Farms are witches, not physicians. Better safe than sorry.

What If I Have Sensitive Skin Or Allergies?

Always patch test first. Apply a small amount to the inside of your wrist or elbow and wait 24 hours. If nothing happens, you're good to go. If irritation shows up, skip it.

Are The Products FDA Approved?

No. Topical herbal products are not FDA approved and are not classified as drugs. Fortune Farms makes no medical claims — just honest products made with real ingredients.

Where Are The Products Made?

Everything is made in Conway, South Carolina. No factories, no mystery. Real ingredients handled by real people.

How Do I Know My Product Is Fresh?

Every product includes a lot number and batch date. If you ever have a question about your batch reach out and Fortune Farms will tell you exactly when it was made. Stale magic is no magic at all.

FAQ

What's in SanaSana products?

SanaSana Ouchie Oil is an herbal infusion of arnica flower, comfrey leaf, comfrey root, white willow bark, dried rosemary, and ginger root, slow steeped in extra virgin olive oil. no synthetics, no fillers. Just herbs and oil doing what they were always meant to do.

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The salve uses the same infused oil with beeswax added for a more solid, targeted application that stays exactly where you put it.

What Does Each Ingredient Do?

Every plant in the blend was chosen with intention, rooted in traditional herbalism and long

standing folk use.

Arnica flower, often the first thing reached for after bumps, bruises, and overworked muscles.

Comfrey leaf and root, known historically as "knitbone," long used to support areas that feel worn down or strained at the surface and deeper.

White willow bark, used for centuries in traditional remedies and closely associated with easing discomfort.

Rosemary, tied to circulation and warmth, it helps bring flow to the area and supports absorption. Ginger root — warming and stimulating, it wakes up areas that feel tight, stiff, or stagnant. Beeswax (salve only), gives the salve its structure and holds the oil in place so the herbs can sit and work a little longer.

Together they create a balanced blend for sore muscles, joints, and the kind of everyday wear that comes from working, moving, and just being in a body.

Oil or Salvc.. Which One?

Oil is lighter, absorbs quickly, and works great for massage and larger areas. Salve is thicker, stays in place, and is better for targeted spots and on the go use. Same base, different feel. It comes down to what your body is asking for.

What Is It Best Use For?

SanaSana was made for muscle soreness, joint discomfort, and everyday aches and tension. The kind that comes from hard work, old injuries, or just existing in a human body. It is not a medical treatment and if something feels serious or persistent, it is always worth checking with a professional.

Is It Natural? Vegan? Does It Have a Scent?

Yes, What you see is what's in it. No synthetic fragrance, no preservatives, no fillers. The oils are vegan and cruelty free.

The SanaSana Ouchie Salve contains beeswax so it is not fully vegan, but no creatures were harmed in the making of any Fortune Farms product.

Scent wise it's warm, earthy, and herbal. Think grandmother's herb garden, not a perfume counter.

How Quickly Does It Work?

Some people feel a warming, soothing effect fairly quickly. For deeper or more stubborn discomfort, consistent use over several days tends to make the biggest difference. Herbal products work with your body, not against it. A little patience goes a long way.

Shipping/Returns

Check Out Fortune Farms Shipping and Receiving Facts and Qusetions Here.  

Shipping

Where does Fortune Farms Apothecary ship? Currently shipping to the United States, Canada, United Kingdom, Ireland, France, Italy, Singapore, and Australia. ​ How long does it take? Orders are processed within 1 to 3 business days. U.S. delivery runs 3 to 7 business days after that. International orders typically arrive within 7 to 14 business days. ​ Do you offer wholesale? Fortune Farms is a small batch operation and loves supporting other small businesses. Reach out through the contact page to talk wholesale.

Returns

Fortune Farms Apothecary does not accept returns due to the nature of the products. ​ If your order arrives damaged or incorrect, reach out within 72 hours with pics of the damage or mistake and it will be made right. No runaround, no hassle.

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Got More Questions

Send us a message with any questions or concerns and we will gladly get back to you as soon as possible with any answers or guidance we can offer.

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